The House of Couture

    Book Your Appointment

    Our Bridal Consultations are 45 minutes long. You will have your own stylist, fitting room, and bridal station. The cost of the appointment is $20 (Tuesday-Friday) and $35 (Saturdays), to be paid upon your arrival. Each bride can bring up to 5 guests (Saturday) and 8 guests (Tuesday through Friday).We request a credit card to hold your appointment. You may cancel at no charge 72 hours in advance for a weekend appointment and 48 hours in advance for a midweek appointment. Last minute cancellations or no-shows are subject to a $150 cancellation fee. We will text you in advance to remind you of your appointment and ask you to confirm or release it to a waiting list bride. Please note we only accept VISA®, MasterCard®, or Discover®. We do not accept American Express.











    Returns Policy

    You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.